VidGuardian Privacy Policy
Effective Date: March 1, 2025
At VidGuardian, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our software and services.
1. Information We Collect
When you use VidGuardian, we may collect the following types of information:
A. Information You Provide to Us
- Account Information – When you create an account, we collect details such as your name, email address, billing information, and password.
- Payment Information – If you purchase a subscription, we collect payment details through our third-party payment processor (e.g., Stripe). We do not store credit card details.
- Customer Support Communications – If you contact us, we collect and store your communication records.
B. Information Collected Automatically
- Usage Data – We collect information on how you interact with our software, such as login times, feature usage, and errors.
- Device and Browser Data – We may collect details about your device type, operating system, and browser for security and optimization purposes.
- Cookies and Tracking Technologies – We use cookies and similar tracking tools to improve your experience and analyze traffic. You can manage cookie settings in your browser.
C. Information from Third Parties
- If you sign in using a third-party service (e.g., Google, Apple), we may receive basic profile information as allowed by that service.
2. How We Use Your Information
We use your data to:
- Provide, operate, and maintain the VidGuardian software.
- Process payments and manage subscriptions.
- Improve security, detect fraud, and troubleshoot issues.
- Communicate important updates, promotions, or support responses.
- Comply with legal obligations.
3. How We Share Your Information
We do not sell or rent your personal data. However, we may share information with:
- Service Providers – Trusted third-party services (e.g., payment processors, analytics tools) that help us operate VidGuardian.
- Legal Compliance – If required by law, we may disclose your information to authorities or regulatory bodies.
- Business Transfers – In the event of a merger, sale, or acquisition, your information may be transferred as part of the business transition.
4. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, alteration, or loss. However, no system is 100% secure, so we encourage users to protect their accounts with strong passwords.
5. Your Rights and Choices
You have the right to:
- Access and Update your personal information in your account settings.
- Request Data Deletion by contacting support at support@VidGuardian.com.
- Opt-out of Marketing Emails using the "unsubscribe" link in any promotional email.
6. Data Retention
We retain your information as long as necessary to provide our services and comply with legal obligations. If you delete your account, we may retain certain data for audit, security, or legal reasons.
7. Children's Privacy
VidGuardian is not intended for children under 13. We do not knowingly collect personal data from minors. If you believe a child has provided us with personal data, please contact us.
8. International Users
If you access VidGuardian from outside the United States, you acknowledge that your data may be transferred to and processed in the U.S., where data protection laws may differ from your country.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated effective date. If significant changes are made, we may notify you via email or in-app notification.
10. Contact Us
For any privacy-related questions or concerns, please contact us at support@VidGuardian.com.
For further assistance, please contact us at support@VidGuardian.com